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Get inspiring news about the e-commerce sector, best practices for providing stunning customer experiences and increasing business performance.

 

Episode #1 – Hyper-personalising the buying journey

We lift the veil on how global ecommerce leaders use hyper-personalisation strategies to humanize the customer experience… And how you can do the same!

Episode #2 – How data quality impact your performances?

Data is the new oil and at the heart of the business model of the biggest e-commerce companies. In other hand, it’s still, in most of the time, perceive as an IT thing at e-commerce actors… But data quality has some important impact on e-merchandising performances and experiences!

Here, we give you some keys to transform your data, as a emerchandiser level, to increase your buying experiences and business performances.

Episode #3 – Consumer trends and habits when searching for products on e-commerce websites
7 minutes to understand what consumers expect when they search for products on your e-commerce site:

What features do they use ? 
What are the differences between new and old generations?  Do they expect personalized experiences ?  What are the hottest new features for finding product? 

All these insights come from the answers of 1000 Europeans Consumer from France, UK and Germany and are ready-to-listen !
[EBOOK] hyper-personalising the buying journey

Through concrete examples from the world’s leading retailers, you will discover the benefits of hyper-personalisation for both the end consumer and commercial performance. You will be able to decipher the methods and approaches to hyper-personalise your shopping paths and satisfy each of your customers.

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